Jess entered JY Australia as an Administrative Support Officer, located in Canberra. In this pivotal role, Jess efficiently manages a spectrum of administrative responsibilities while providing support to Abbey in optimising overall business operations. With a passion to create and a strong background in reception and administration, Jess has built a robust foundation of customer service and coordination abilities.
Jess embarked on her journey in the beauty industry following the completion of her Diploma in Makeup and Beauty. Soon after graduating, Jess secured a part-time role at Priceline Pharmacy as a Beauty Assistant, while also establishing herself as a freelance makeup artist. She was given to opportunity to work on film sets, for bridal parties, and for school formals, showcasing her artistic talent beyond the pharmacies business hours.
After honing her beauty and relationship-building skills, Jess transitioned into a spa environment, beginning as a receptionist at Endota Spa. There, she offered expert skincare advice and worked in treatment rooms, building her own loyal client base within the company. Thanks to her adaptability and deep industry knowledge, Jess quickly took on the role of Assistant Manager.
Under her leadership, Jess nurtured a team of unique individuals, fostering a culture of positivity and engagement. Her dedication and strategic thinking consistently surpassed expectations, driving significant business growth and positioning the Woden Spa as a top performer amongst the three spas in Canberra.
Her love for administration bloomed from that point forward. Jess wishes to continue to grow her interpersonal and organisational skills with JY Australia, while contributing to the successes of the company.
Outside the office space, Jess enjoys drawing, going to the gym, and attending concerts/festivals with friends and family where she can.
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